
[Federal Register: November 10, 2009 (Volume 74, Number 216)]
[Notices]               
[Page 58039-58040]
From the Federal Register Online via GPO Access [wais.access.gpo.gov]
[DOCID:fr10no09-83]                         

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DEPARTMENT OF HOMELAND SECURITY

Coast Guard

[USCG-2009-0560; OMB Control Number: 1625-0080]

 
Collection of Information Under Review by Office of Management 
and Budget

AGENCY: Coast Guard, DHS.

ACTION: Thirty-day notice requesting comments.

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SUMMARY: In compliance with the Paperwork Reduction Act of 1995, this 
request for comments announces that the U.S. Coast Guard is forwarding 
an Information Collection Request (ICR), abstracted below, to the 
Office of Information and Regulatory Affairs (OIRA), Office of 
Management and Budget (OMB) requesting an extension of its approval for 
the following collection of information: 1625-0080, Customer 
Satisfaction Surveys. Our ICR describes the information we seek to 
collect from the public. Review and comments by OIRA ensure we only 
impose paperwork burdens commensurate with our performance of duties.

DATES: Please submit comments on or before December 10, 2009.

ADDRESSES: You may submit comments identified by Coast Guard docket 
number [USCG-2009-0560] to the Docket Management Facility (DMF) at the 
U.S. Department of Transportation (DOT) or to OIRA. To avoid 
duplication, please submit your comments by only one of the following 
means:
    (1) Electronic submission. (a) To Coast Guard docket at http://
www.regulations.gov. (b) To OIRA by e-mail via: oira_
submission@omb.eop.gov.
    (2) Mail or Hand delivery. (a) DMF (M-30), DOT, West Building 
Ground Floor, Room W12-140, 1200 New Jersey Avenue, SE., Washington, DC 
20590-0001. Hand deliver between the hours of 9 a.m. and 5 p.m., Monday 
through Friday, except Federal holidays. The telephone number is 202-
366-9329. (b) To OIRA, 725 17th Street, NW., Washington, DC 20503, 
attention Desk Officer for the Coast Guard.
    (3) Fax. (a) To DMF, 202-493-2251. (b) To OIRA at 202-395-5806. To 
ensure your comments are received in a timely manner, mark the fax, 
attention Desk Officer for the Coast Guard.
    The DMF maintains the public docket for this Notice. Comments and 
material received from the public, as well as documents mentioned in 
this Notice as being available in the docket, will become part of the 
docket and will be available for inspection or copying at room W12-140 
on the West Building Ground Floor, 1200 New Jersey Avenue, SE., 
Washington, DC, between 9 a.m. and 5 p.m., Monday through Friday, 
except Federal holidays. You may also find the docket on the Internet 
at http://www.regulations.gov.
    A copy of the ICR is available through the docket on the Internet 
at http://www.regulations.gov. Additionally, copies are available from: 
Commandant (CG-611), Attn Paperwork Reduction Act Manager, U.S. Coast 
Guard, 2100 2nd St., SW., Stop 7101, Washington, DC 20593-7101.

FOR FURTHER INFORMATION CONTACT: Contact Mr. Arthur Requina, Office of 
Information Management, telephone 202-475-3523 or fax 202-475-3929, for 
questions on these documents. Contact Ms. Renee V. Wright, Program 
Manager,

[[Page 58040]]

Docket Operations, 202-366-9826, for questions on the docket.

SUPPLEMENTARY INFORMATION: The Coast Guard invites comments on whether 
this ICR should be granted based on it being necessary for the proper 
performance of Departmental functions. In particular, the Coast Guard 
would appreciate comments addressing: (1) The practical utility of the 
collections; (2) the accuracy of the estimated burden of the 
collections; (3) ways to enhance the quality, utility, and clarity of 
information subject to the collections; and (4) ways to minimize the 
burden of collections on respondents, including the use of automated 
collection techniques or other forms of information technology.
    Comments to Coast Guard or OIRA must contain the OMB Control Number 
of the ICR. They must also contain the docket number of this request, 
[USCG 2009-0560]. For your comments to OIRA to be considered, it is 
best if they are received on or before December 10, 2009.
    Public participation and request for comments: We encourage you to 
respond to this request by submitting comments and related materials. 
We will post all comments received, without change, to http://
www.regulations.gov. They will include any personal information you 
provide. We have an agreement with DOT to use their DMF. Please see the 
``Privacy Act'' paragraph below.
    Submitting comments: If you submit a comment, please include the 
docket number [USCG-2009-0560], indicate the specific section of the 
document to which each comment applies, providing a reason for each 
comment. We recommend you include your name, mailing address, an e-mail 
address, or other contact information in the body of your document so 
that we can contact you if we have questions regarding your submission. 
You may submit comments and material by electronic means, mail, fax, or 
delivery to the DMF at the address under ADDRESSES; but please submit 
them by only one means. If you submit them by mail or delivery, submit 
them in an unbound format, no larger than 8\1/2\ by 11 inches, suitable 
for copying and electronic filing. If you submit them by mail and would 
like to know that they reached the Facility, please enclose a stamped, 
self-addressed postcard or envelope. In response to your comments, we 
may revise the ICR or decide not to seek an extension of approval for 
this collection. The Coast Guard and OIRA will consider all comments 
and material received during the comment period.
    Viewing comments and documents: Go to http://www.regulations.gov to 
view documents mentioned in this Notice as being available in the 
docket. Click on the ``read comments'' box, which will then become 
highlighted in blue. In the ``Keyword'' box insert ``USCG-2009-0560'' 
and click ``Search.'' Click the ``Open Docket Folder'' in the 
``Actions'' column. You may also visit the DMF in room W12-140 on the 
West Building Ground Floor, 1200 New Jersey Avenue, SE., Washington, 
DC, between 9 a.m. and 5 p.m., Monday through Friday, except Federal 
holidays.
    Privacy Act: Anyone can search the electronic form of all comments 
received in dockets by the name of the individual submitting the 
comment (or signing the comment, if submitted on behalf of an 
association, business, labor union, etc.). You may review the Privacy 
Act statement regarding our public dockets in the January 17, 2008 
issue of the Federal Register (73 FR 3316).

Previous Request for Comments

    This request provides a 30-day comment period required by OIRA. The 
Coast Guard has published the 60-day notice (74 FR 34027, July 14, 
2009) required by 44 U.S.C. 3506(c)(2). That Notice elicited no 
comments.

Information Collection Request

    Title: Customer Satisfaction Surveys.
    OMB Control Number: 1625-0080.
    Type of Request: Extension of a currently approved collection.
    Respondents: Recreational boaters, commercial mariners, industry 
groups, and State/local governments.
    Abstract: Putting people first means ensuring the Federal 
Government provides the highest-quality of service possible to the 
American people. Executive Order 12862 requires that all executive 
departments and agencies providing significant public services seek to 
meet established standards for customer service by: (1) Identifying the 
customers who are, or should be, served by the agency and (2) surveying 
customers to determine the type/quality of services they want; and 
their level of satisfaction.
    Forms: None.
    Burden Estimate: The estimated burden has increased from 15,516 
hours to 22,990 hours a year.

    Authority: The Paperwork Reduction Act of 1995; 44 U.S.C. 
Chapter 35, as amended.

    Dated: October 30, 2009.
M.B. Lytle,
Captain, U.S. Coast Guard, Acting Assistant Commandant for Command, 
Control, Communications, Computers and Information Technology.
[FR Doc. E9-26990 Filed 11-9-09; 8:45 am]

BILLING CODE 4910-15-P
