[Federal Register Volume 90, Number 99 (Friday, May 23, 2025)]
[Notices]
[Pages 22063-22064]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2025-09357]


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DEPARTMENT OF COMMERCE

Patent and Trademark Office


Agency Information Collection Activities; Proposals, Submissions, 
and Approvals

AGENCY: United States Patent and Trademark Office, Department of 
Commerce.

ACTION: Notice; request for comment.

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SUMMARY: The United States Patent and Trademark Office (USPTO or 
Agency) as part of its continuing effort to reduce paperwork and 
respondent burden, is announcing an opportunity for public comment on a 
proposed extension of a collection of information by the Agency. Under 
the Paperwork Reduction Act of 1995 (PRA), Federal agencies are 
required to publish notice in the Federal Register concerning each 
proposed collection of information, and to allow 60 days for public 
comment in response to the notice. This notice solicits comments on an 
extension of an existing collection proposed by the Agency.

DATES: Submit comments on or before: July 22, 2025.

ADDRESSES: Submit comments identified by Information Collection 0651-
0088, Improving Customer Experience (OMB Circular A-11, Section 280 
Implementation), by any of the following methods:
     Federal eRulemaking Portal: https://www.regulations.gov. 
Follow the instructions for submitting comments. Comments submitted 
electronically, including attachments to https://www.regulations.gov, 
will be posted to the docket unchanged.
     Mail: Justin Isaac, Office of the Chief Administrative 
Officer, United States Patent and Trademark Office, P.O. Box 1450, 
Alexandria, VA 22313-1450.
     Instructions: Please submit comments only and cite 
Information Collection 0651-0088, Improving Customer Experience (OMB 
Circular A-11, Section 280 Implementation), in all correspondence 
related to this collection. To confirm receipt of your comment(s), 
please check regulations.gov, approximately 2-3 business days after 
submission to verify posting (except allow 30 days for posting of 
comments submitted by mail).

FOR FURTHER INFORMATION CONTACT: Requests for additional information 
should be directed to Drew Hall, Government Information Specialist, 
Office of the Chief Administrative Officer, via email to 
[email protected], 571-270-1715.

SUPPLEMENTARY INFORMATION:

A. Purpose

    Under the PRA, (44 U.S.C. 3501-3520) Federal agencies must obtain 
approval from the Office of Management and Budget (OMB) for each 
collection of information they conduct or sponsor. ``Collection of 
information'' is defined in 44 U.S.C. 3502(3) and 5 CFR 1320.3(c) and 
includes Agency requests or requirements that members of the public 
submit reports, keep records, or

[[Page 22064]]

provide information to a third party. Section 3506(c)(2)(A) of the PRA 
requires Federal agencies to provide a 60-day notice in the Federal 
Register concerning each proposed collection of information, including 
each proposed extension of an existing collection of information, 
before submitting the collection to OMB for approval. To comply with 
this requirement, USPTO is publishing notice of the proposed collection 
of information set forth in this document.
    Under the Government Service Delivery Improvement Act \1\ and the 
21st Century Integrated Digital Experience Act,\2\ along with OMB 
guidance, agencies are obligated to continually improve the services 
they provide the public and to collect qualitative and quantitative 
data from the public to do so.
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    \1\ 5 U.S.C. 321-24.
    \2\ 44 U.S.C. 3501 note.
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    The purpose of this request is to facilitate USPTO's ability to 
collect feedback from the public to continue to improve its services, 
thereby facilitating its compliance with statutory requirements and 
general principles of good governance.
    USPTO will only submit collections if they meet the following 
criteria.
     The collections are voluntary;
     The collections are low-burden for respondents (based on 
considerations of total burden hours or burden-hours per respondent) 
and are low-cost for both the respondents and the Federal Government;
     The collections are non-controversial;
     Any collection is targeted to the solicitation of opinions 
from respondents who have experience with the program or may have 
experience with the program in the near future;
     Personally identifiable information (PII) is collected 
only to the extent necessary and is not retained;
     Information gathered is intended to be used for general 
service improvement and program management purposes
     The agency will follow the procedures specified in any 
relevant OMB guidance for the required reporting to OMB of data from 
surveys.
     Outside of the reporting mentioned in the bullet 
immediately above, if the Agency intends to release journey maps, user 
personas, reports, or other data-related summaries stemming from this 
collection, the Agency must include appropriate caveats around those 
summaries, noting that conclusions should not be generalized beyond the 
sample, considering the sample size and response rates. The Agency must 
submit the data summary itself (e.g., the report) and the caveat 
language mentioned above to OMB before it releases them outside the 
Agency. OMB will engage in a passback process with the agency.

Method of Collection

    The USPTO will collect this information by electronic means when 
possible, as well as by mail, fax, telephone, technical discussions, 
and in-person interviews. USPTO may also utilize observational 
techniques to collect this information.

Data

    Form Number(s): OMB Control No. 0651-0088.
    Type of Review: Renewal of an existing collection.

B. Annual Reporting Burden

    Affected Public: Collections will be targeted to the solicitation 
of opinions from respondents who have experience with the program or 
may have experience with the program in the near future. Respondents 
may include individuals, businesses, and organizations that interact 
with a Federal Government agency or program, either directly or via a 
Federal contractor.
    Estimated Number of Respondents: 1,101,500.
    Estimated Time per Response: Varied, dependent upon the data 
collection method used. The possible response time to complete a 
questionnaire or survey may be 3 minutes or up to 1.5 hours to 
participate in an interview.
    Estimated Total Annual Burden Hours: 100,800.

C. Public Comments

    The USPTO invites comments on: (a) Whether the proposed collection 
of information is necessary for the proper performance of the functions 
of the Agency, including whether the information will have practical 
utility; (b) the accuracy of the Agency's estimate of the burden of the 
proposed collection of information; (c) ways to enhance the quality, 
utility, and clarity of the information to be collected; and (d) ways 
to minimize the burden of the collection of information on respondents, 
including through the use of automated collection techniques or other 
forms of information technology. Comments submitted in response to this 
notice will be summarized and/or included in the request for OMB 
approval of this information collection; they also will become a matter 
of public record.

Justin Isaac,
Information Collections Officer, Office of the Chief Administrative 
Officer, United States Patent and Trademark Office.
[FR Doc. 2025-09357 Filed 5-22-25; 8:45 am]
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