[Federal Register Volume 86, Number 60 (Wednesday, March 31, 2021)]
[Notices]
[Page 16833]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-06614]


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DEPARTMENT OF TRANSPORTATION

Federal Aviation Administration


Agency Information Collection Activities: Requests for Comments; 
Clearance of Approval of Renewal of Information Collection: Generic 
Clearance for Customer Interactions

AGENCY: Federal Aviation Administration (FAA), DOT.

ACTION: Notice and request for comments.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FAA 
invites public comments concerning our intention to request the Office 
of Management and Budget (OMB) approval of a new generic information 
collection. As part of a Federal Government-wide effort to streamline 
the process to seek feedback from the public, FAA is requesting 
approval of a New Generic Information Collection Request: ``Generic 
Clearance for Customer Interactions''.

DATES: Written comments should be submitted by June 1, 2021.

ADDRESSES: Send comments to the FAA at the following address: Barbara 
Hall, Federal Aviation Administration, ASP-110, 10101 Hillwood Parkway, 
Fort Worth, TX 76177

FOR FURTHER INFORMATION CONTACT: Barbara Hall at (940) 594-5913, or by 
email at: Barbara.L.Hall@faa.gov.

SUPPLEMENTARY INFORMATION:
    OMB Control Number: 2120-0772.
    Title: Generic Clearance for Customer Interactions.
    Form Numbers: There are no FAA forms associated with this generic 
information collection.
    Type of Review: Renewal.
    Background: Customer Interactions provide the Federal Aviation 
Administration valuable information and connect the agency to the 
public that we serve. In order to ensure a timely and consistent 
process for Paperwork Reduction Act compliance, the Federal Aviation 
Administration is proposing to develop a Generic Information Collection 
Request to be utilized for Customer Interactions that support the 
Agency's mission.
    Customer Interactions can support the Federal Aviation 
Administration's mission by allowing the Agency to collect qualitative 
and quantitative data that can help inform scientific research; 
aviation assessments and monitoring efforts; validate models or tools; 
and enhance the quantity and quality of data collected across 
communities. Customer Interactions also create an avenue to incorporate 
local knowledge and needs, and can contribute to increased data 
sharing, open data, and government transparency. The Federal Aviation 
Administration may sponsor the collection of this type of information 
in connection with aviation projects. All such collections will follow 
Agency policies and regulations. If a new collection is not within the 
parameters of this generic Information Collection Request (ICR), the 
Agency will submit a separate information collection request to Office 
of Management and Budget (OMB) for approval.
    Collections under this generic ICR will be from volunteers who 
participate on their own initiative through an open and transparent 
process; the collections will be low-burden for participants; 
collections will be low-cost for both the participants and the Federal 
Government; and data will be available to support the endeavors of the 
Agency, states, tribal or local entities where data collection occurs.
    Respondents: Approximately 110,000 Individuals and Households, 
Businesses and Organizations, State, Local or Tribal Government.
    Frequency: Once per request.
    Estimated Average Burden per Response: 10 minutes.
    Estimated Total Annual Burden: 18330 hours.
    Public Comments Invited: You are asked to comment on any aspect of 
this information collection, including (a) Whether the proposed 
collection of information is necessary for FAA's performance; (b) the 
accuracy of the estimated burden; (c) ways for FAA to enhance the 
quality, utility and clarity of the information collection; and (d) 
ways that the burden could be minimized without reducing the quality of 
the collected information. The agency will summarize and/or include 
your comments in the request for OMB's clearance of this information 
collection.

    Issued in Fort Worth, TX, on March 26, 2021.
Barbara L. Hall,
FAA Information Collection Clearance Officer, Performance, Policy, and 
Records Management Branch, ASP-110.
[FR Doc. 2021-06614 Filed 3-30-21; 8:45 am]
BILLING CODE 4910-13-P


