
[Federal Register Volume 76, Number 59 (Monday, March 28, 2011)]
[Notices]
[Page 17181]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2011-7177]


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DEPARTMENT OF TRANSPORTATION

Federal Aviation Administration


Agency Information Collection Activities: Requests for Comments; 
Clearance of Renewed Approval of Information Collection: SWIFT Customer 
Satisfaction Survey

AGENCY: Federal Aviation Administration (FAA), DOT.

ACTION: Notice and request for comments.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FAA 
invites public comments about our intention to request the Office of 
Management and Budget (OMB) approval to renew an information 
collection. This collection of information is necessary to determine 
how satisfied applicants are with the automated staffing solution. The 
information enables the FAA to improve and enhance its automated 
staffing process.

DATES: Written comments should be submitted by May 27, 2011.

FOR FURTHER INFORMATION CONTACT: Carla Scott on (202) 267-9895, or by 
e-mail at: Carla.Scott@faa.gov.

SUPPLEMENTARY INFORMATION: 
    OMB Control Number: 2120-0699.
    Title: SWIFT Customer Satisfaction Survey.
    Form Numbers: There are no FAA forms associated with this 
collection.
    Type of Review: Renewal of an information collection.
    Background: The information will be collected via an online form. 
It is part of the automated SWIFT staffing tool. The data collected is 
analyzed by Information Systems Division, AHP-100 to determine the 
quality of our service to our users and customers, to address any 
problems or issues found as a result of the data analysis.
    Respondents: Approximately 50,000 applicants.
    Frequency: Information is collected on occasion.
    Estimated Average Burden per Response: 3 minutes.
    Estimated Total Annual Burden: 2,500 hours.

ADDRESSES: Send comments to the FAA at the following address: Ms. Carla 
Scott, Room 712, Federal Aviation Administration, IT Enterprises 
Business Services Division, AES-200, 800 Independence Ave., SW., 
Washington, DC 20591.
    Public Comments Invited: You are asked to comment on any aspect of 
this information collection, including (a) Whether the proposed 
collection of information is necessary for FAA's performance; (b) the 
accuracy of the estimated burden; (c) ways for FAA to enhance the 
quality, utility and clarity of the information collection; and (d) 
ways that the burden could be minimized without reducing the quality of 
the collected information. The agency will summarize and/or include 
your comments in the request for OMB's clearance of this information 
collection.

    Issued in Washington, DC, on March 21, 2011.
Carla Scott,
FAA Information Collection Clearance Officer, IT Enterprises Business 
Services Division, AES-200.
[FR Doc. 2011-7177 Filed 3-25-11; 8:45 am]
BILLING CODE 4910-13-P


