TIFF
Viewer
If
you
are
running
Windows,
you
may
have
received
a
multi­
page
TIFF
viewer
as
part
of
the
Windows
installation.
Depending
on
the
version
of
Windows
being
used
the
TIFF
viewer
is
named
WANGIMG.
EXE
or
KODAKIMG.
EXE
and
usually
resides
in
the
Windows
directory.

If
you
have
one
of
the
above
TIFF
viewers,
but
it
is
not
installed
as
a
Netscape
plugin,
Netscape
will
return
a
message
indicating
that
it
cannot
find
the
plug­
in.
If
this
happens,
simply
choose
the
"
browse"
option
in
the
Netscape
message
box,
and
browse
your
Windows
directory
for
the
file
"
WANGIMG.
EXE"
or
"
KODAKIMG.
EXE".
Click
on
this
file,
and
Netscape
will
install
it
as
a
plug­
in.

If
you
are
using
any
other
operating
system
or
browser,
check
your
user
manual
or
with
a
technical
consultant
regarding
an
appropriate
TIFF
viewer
for
your
system.

To
change
the
default
Windows
application
setting
for
handling
TIFF
images.
1.
Double­
click
on
the
My
Computer
icon
residing
in
the
desktop
window.
2.
From
the
View
menu
select
Folder
Options.
3.
Click
on
the
File
Types
tab.
4.
Scroll
to
TIF
Image
Document
and
view
its
settings.
5.
If
the
default
is
not
set
to
the
Kodak
or
Wang
image
viewer
click
on
the
Edit
button.
6.
Select
each
Action
item
and
then
click
on
the
Edit
button.
7.
Modify
each
action
item
to
use
the
Kodak
or
Wang
image
viewer
application.

To
change
the
QuickTime
setting
for
handling
TIFF
images.
1.
Double­
click
on
the
QuickTime
control
panel
icon.
2.
In
the
QuickTime
Settings
window
select
Browser
Plug­
in.
3.
Click
on
MIME
Settings
button.
4.
Scroll
to
Images
and
view
the
various
Still
image
files.
5.
Make
sure
the
TIFF
image
file
box
is
unchecked.

To
change
the
Netscape
helper
application
setting
for
handling
TIFF
images.
1.
Within
Netscape
select
the
Preferences
option
from
the
Edit
pull­
down
menu.
2.
In
the
Preferences
window
select
Applications
from
within
the
Navigator
Category
portion
of
the
window.
3.
Scroll
to
TIFF
Image
in
the
Description
portion
of
the
window
and
view
its
settings.
4.
If
the
default
is
not
set
to
the
Kodak
or
Wang
image
viewer
click
on
the
Edit
button.
5.
Select
each
Action
item
and
then
click
on
the
Edit
button.
6.
In
the
Edit
Type
window
modify
the
Handled
by
Application
section
to
use
the
Kodak
or
Wang
image
viewer
application.

Recent
Internet
Explorer
5
&
6
problems
reported
reading
multi­
page
TIFFs
We've
received
several
reports
of
users
who
were
previously
able
to
read
the
label
images
from
within
IE
but
now
receive
an
error
message
or
the
Open
button
is
grayed
out.
Microsoft
has
documented
these
problems
as
"
Cannot
Open
a
Tagged
Information
File
Format
(
TIFF)
File
in
Internet
Explorer"
and
"
Issues
After
You
Install
Updates
to
Internet
Explorer
or
Windows."
To
correct
this
problem
refer
to
Microsoft
Knowledge
Base
Articles
Q319829
and
Q325192.

Netscape
6
&
7
issues
recently
reported.
We've
had
reports
of
a
"
document
format
is
invalid"
error
message
when
a
selected
label
image
is
attempting
to
load.
The
problem
doesn't
occur
within
a
second
browser
window
performing
the
same
label
retrieval.
We
have
no
idea
why
the
initial
browser
window
and
second
browser
window
don't
function
the
same.

NOTE:
If
you
have
difficulty
attempting
to
view
a
label
from
within
a
browser,
you
should
choose
to
save
the
label
to
your
hard
drive
using
a
.
tif
extension.
You
may
then
view
the
label
at
a
later
time
using
a
multi­
page
capable
TIFF
application.
